Smartiflix: frequently asked questions about IPTV

Smartiflix, also written Smartiflix IPTV, is an IPTV service operating since 2023: 61,000+ live channels from 50+ countries, for viewers in the USA, the UK, Canada and Europe, plus 180,000+ movies and series on demand, in HD, Full HD or 4K depending on the stream, app, device and connection. You watch in a third-party player app on your Fire TV Stick, Smart TV, phone or computer, with no cable box or satellite dish.

IPTV is TV delivered over your internet connection instead of cable, satellite or an antenna. The ITU, the United Nations agency for telecommunications, defines it as "multimedia services such as television/video/audio/text/graphics/data delivered over IP-based networks". A player app shows the channel list and the on-demand library but provides no content by itself: you add your Smartiflix login and the list loads.

Source: ITU (International Telecommunication Union), “IPTV-JCA Terms of Reference”

Prices depend on the length (1, 3, 6 or 12 months) and the number of devices (1 to 4): $14 (1 month) to $69 (12 months) for 1 device, $26 (1 month) to $125 (12 months) for 2 devices, $37 (1 month) to $175 (12 months) for 3 devices and $49 (1 month) to $225 (12 months) for 4 devices. Prices are in US dollars, paid once for the whole term. The 12 months plans currently include 30 bonus days.

Only the length and the number of devices. Every plan includes the same 61,000+ live channels, 180,000+ movies and series, a TV guide (EPG) and HD, Full HD and 4K where the stream supports it. Longer plans cost less per month: 12 months on 1 device is $69, about $5.75 a month, against $14 on the 1 month plan (59% less).

61,000+ live channels on every plan (movies, series, live sports, PPV events, kids' shows and news), from 50+ countries, for viewers in the USA, the UK, Canada and Europe. This site doesn't list channel names: if a specific channel matters to you, ask on WhatsApp before you order.

The catalog's categories include live sports and PPV events. This site names no league or event: availability and picture quality vary by source and location, so if a specific event matters to you, ask the team on WhatsApp before you order.

Every Smartiflix plan is a single payment for a fixed term, with no auto-renewal. The team confirms the plan, the number of devices and the total before you pay. Some third-party player apps charge their own licence, paid to the app developer, not to Smartiflix.

The best IPTV service is the one that runs well on your own device and connection, with terms you understand. With Smartiflix you can check: the plans and prices are published (from $14 to $225), you can ask the team whether a trial is available and on what conditions on WhatsApp, the 1 month plan keeps the first commitment small, and the refund policy is written down. This site shows no reviews, ratings or testimonials.

Smartiflix doesn't publish a free trial. Before you order, you can ask the team whether a trial is available and on what conditions on WhatsApp. The $14 Starter plan is a paid 30-day plan, not a trial.

Message the team on WhatsApp with your device and the player app you use, if you already have one, and ask whether a trial is available and on what conditions. The team answers for your device.

Whether you test during a trial the team offers or during your first month: the channels you actually watch, at the times you usually watch them, on the device and connection you'll really use, plus the TV guide and a few on-demand titles.

Start with 1 month on 1 device for $14, paid once with no auto-renewal. If it suits you, order a longer plan (1, 3, 6 or 12 months, for 1 to 4 devices) on WhatsApp.

Choose the number of devices and a length, then tap "Order Now" under the plan: WhatsApp opens with your order already written. Send it; the team confirms your plan and how to pay. Once payment is through, your login details (Xtream Codes URL, username and password, plus M3U and EPG links) arrive by email.

The methods depend on your order and can change, so Smartiflix doesn't list them here: you pay with the payment options available for your order, confirmed by the team before you pay. You pay once for the whole term of the plan you chose, in US dollars.

After payment you receive your login details (Xtream Codes URL, username and password, plus M3U and EPG links) by email. Open your player, add them with Xtream Codes (or the M3U link if your player only takes a playlist), and the channels load. Look in your spam folder if the email doesn't arrive, then write to us in the same WhatsApp chat.

Message the team on WhatsApp with the plan you want (a longer length or more devices): the team tells you how it works for your order and confirms the total before you pay.

Amazon Fire TV Stick and Fire TV, Android TV, Android boxes and Nvidia Shield, Android phones and tablets, Apple TV, iPhone and iPad, Samsung and LG Smart TVs, Windows and Mac computers and MAG boxes. For Roku, Chromecast or MAG boxes, ask the team to confirm your exact device before paying. Formats include Xtream Codes, M3U and MAG portal. You don't need a Smart TV: a streaming stick such as the Amazon Fire TV Stick makes a regular TV work.

Smartiflix has no app of its own; it works with standard third-party players. On Fire TV Stick and Android: IPTV Smarters Pro, TiviMate or IBO Player. On iPhone, iPad and Apple TV: Smarters Player Lite. On Samsung and LG Smart TVs: SET IPTV, NET IPTV or Smart IPTV, activated with the TV's MAC address, which you send to the team. On Windows and Mac: IPTV Smarters. Some players charge their own licence.

Most supported devices are set up in about 5 minutes: install a compatible player, add the details from your email, typed exactly as sent, and follow the guide for your device. The team helps on WhatsApp if you get stuck.

Allow apps from unknown sources for the Downloader app in the Fire TV developer options, use Downloader to install a player such as IPTV Smarters Pro, then choose Xtream Codes login and add your Smartiflix details.

Yes, depending on your plan: plans cover 1 to 4 devices at the same time. 12 months for 2 devices is $125; 12 months for 4 devices is $225. Install the player on as many devices as you like; the plan sets how many can watch at the same time.

Smartiflix works wherever you have an internet connection, though content and availability can vary by location. If you're unsure, ask the team on WhatsApp before you order.

A VPN is not required for most users. If you have connection problems while a VPN is on, turn it off for a moment to see whether it's the cause.

On supported channels and on-demand titles: quality depends on the stream, the app, your device and your connection. You need a 4K-capable device and TV and a fast, steady connection; on a TV, a wired Ethernet connection is usually steadier than Wi-Fi.

Yes: every plan includes the TV guide (EPG), shown in players that support it. Your login details include an EPG link for players that ask for one.

Usually slow internet, Wi-Fi interference or a busy network. Switch to an Ethernet cable, close apps running in the background, restart your router, lower the quality to HD and test your internet speed. If one channel still stutters, tell us on WhatsApp which one and when.

Type the details by hand rather than pasting them, with no space before or after; usernames and passwords are case-sensitive, and the server URL must be exactly as sent. Still not working? Send us your username (never your password) on WhatsApp, within 48 hours of purchase if the login never worked.

Refresh the playlist in your player's settings, clear the app's cache and restart it, check your subscription is active, then remove and re-add your login. Trying another device or player tells you whether the app is the problem.

Refresh the EPG in your player and give it a few minutes (the first load can take longer), set your device's date and time to automatic, check the time zone, and clear the app's cache. An Xtream Codes login usually handles the guide better than a plain M3U playlist.

Clear the app's cache, update the app and your device's software, or uninstall and reinstall it. If it still crashes, try another compatible player and send the team your device model and app version on WhatsApp.

Message the team on WhatsApp with the email you used to order and the plan you want next (1, 3, 6 or 12 months, for 1 to 4 devices). A renewal is a new order: the team confirms the plan and the total before you pay.

No. Every plan is a one-time payment for a fixed term, with no auto-billing: nothing is charged unless you order again.

No refund once your account is activated. You get a full refund if your order can't be delivered, and a refund or replacement if the login is wrong or won't activate, reported within 48 hours of purchase, with a description of the problem and screenshots. In rare cases the team can't resolve, your order may be eligible for a refund. Requests go through WhatsApp.

On WhatsApp, 7 days a week: trial questions, ordering, setup, troubleshooting, renewal and refund questions all go through the same chat.

Your username (never your password), your device model and system version, the player app and its version, a screenshot of any error, and what you've already tried. It lets the team help you faster.

Yes. Tell the team your device and the step where you're stuck: they guide you on WhatsApp, step by step.

No. Smartiflix streams over the internet, so there's no cable box or satellite dish to install, and a streaming stick such as the Amazon Fire TV Stick makes a regular TV work: just your device, a player app and your login.

No: Smartiflix's terms don't allow sharing your login with others or reselling the service. Your plan's device count covers the screens you watch on. You must be 18 or older to use the service.

This site has no customer account, and its forms and buttons send nothing: they open WhatsApp with your message pre-filled, and nothing leaves until you send it yourself. Your email address is used to send your login.